Terms of Service

These terms govern your access to and use of the Innovation Synergy AI website and the services we offer. By requesting an audit or otherwise using our site, you agree to these terms. If you do not agree, do not use the site or request our services.

These terms are between you and Innovation Synergy AI Inc. (“Innovation Synergy AI,” “we,” “us”).

Innovation Synergy AI acts as a fractional AI and digital operations partner for established service businesses. We design, build, and manage systems that may include Google Business Profile management, Google Ads management, a website, an AI receptionist, and connected operational workflows, built on Google Workspace and your existing tooling.

The commercial model is a monthly partnership fee plus a share of revenue we can attribute to our work. Specific pricing, revenue-share percentages, and contract terms are set out in a separate written agreement and are not established by these terms.

We state that a first system can be live in 14 days. This is a service-timeline estimate based on typical engagements. It is not a guarantee that every engagement will reach that timeline, which depends on access, scope, and your cooperation.

A requested audit is an initial review of your Google presence, advertising, and lead handling. It does not create a paid engagement or obligate you to retain us. Any paid engagement is formed only by a separate written agreement.

• —Provide accurate information when requesting an audit.
• —Maintain the accuracy of any information you share with us during an engagement.
• —Obtain any permissions required for us to access or modify your accounts, assets, or tooling.
• —Ensure your use of our site and services complies with applicable law.

You agree not to misuse the site, including by attempting to gain unauthorized access, disrupting service, submitting fraudulent audit requests, or using the site to transmit unlawful or harmful content. We may restrict or block access where we believe these terms are being violated.

Subject to the terms of any paid engagement, you own the builds, assets, and workflows we create for you. We retain ownership of our pre-existing methods, templates, and intellectual property not specifically created for you under an engagement.

The Innovation Synergy AI name, branding, and site content are our property and may not be reproduced without permission.

Our services often involve third-party platforms such as Google Workspace, Google Ads, Google Business Profile, and your CRM. Those services are governed by their own terms and policies. We are not responsible for their availability, changes, or decisions. You are responsible for your own accounts on those platforms.

Business outcomes depend on many factors outside our control, including your market, operations, and the third-party platforms involved. We do not guarantee specific results, revenue growth, lead counts, or return on ad spend. Statements about timelines and capabilities describe our intended service, not a warranty of outcome.

To the fullest extent permitted by law, Innovation Synergy AI is not liable for indirect, incidental, or consequential damages arising from your use of the site or services, or for any damages beyond the fees paid to us under a written engagement in the prior 12 months.

We may update these terms from time to time. Changes are effective when posted with a revised “Last updated” date. Continued use of the site after changes constitutes acceptance of the updated terms.

These terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts located in Massachusetts for disputes arising from these terms.

Questions about these terms can be sent to michael@innovationsynergyai.com.